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Privacy & Return Policies

Privacy Policy:

When you place an order at German Christmas Gifts, you provide various personal information such as your name, mailing address, telephone number, email address, a unique login name, password, credit card number and expiration date. We collect this information for the following purposes only: personal identification, to allow us to ship orders to you, to allow us to contact you regarding your order status and to allow us to personalize your shopping experience by customizing the content of our site.

We will not share customer personal information, or specific account activity, with anyone unless required by law. German Christmas Gifts respects your privacy. We do not sell, rent, loan or transfer any personal information regarding our customers to any unrelated third parties. Any information you give us about yourself is held with the utmost care and security and will not be used in ways to which you have not consented.

Return Policy:

Returns must be made within 60 days of shipping date. All returns must be accompanied by a return authorization number. Include the packing slip you received with your order and indicate the reason for the return. Please send the package securely wrapped in the original container, prepaid and insured to the address below. Items returned will be promptly refunded in full. We will refund shipping charges on damaged items only. (authorized carriers for shipping refunds are U.S.P.S. and U.P.S. Ground Delivery only.) Please do not send any package C.O.D., as we will not accept any products returned C.O.D.

For Return Shipment: German Handcraft Imports, (USPS or UPS) 985 Tolman Creek Rd, Ashland, OR 97520