(504) 581-2100

Shipping and Return Policy

Orders are processed Mon-Fri during normal business hours and are generally shipped in 1 day after your order is processed; they normally take an additional 3 - 5 business days to arrive.

You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund for the item. (Shipping charges including return postage will be refunded for figures damaged in original shipment). Please send the package securely wrapped in the original container, prepaid and insured to the address below. Include the packing slip (or a copy) you received with your order and indicate the reason for the return. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.

Our Address:
German Handcraft Imports
919 Arabella Street
New Orleans, LA 70115 US
Phone: (504) 581-2100